Claim Management
The Alliance Interstate Risk Claim Management team is comprised of disciplined, experienced personnel committed to limiting the severity, duration, and claim costs for our members. CCMSI professionals focus exclusively on Member cases. Case loads are capped to avoid delays in processing, giving our Members peace of mind that each claim is given the consideration needed for superior outcomes. Our Claim Management team also provides Members with value-added services such as quarterly claim reviews and customized claim analytics.
Track and Monitor
- Adjuster closing ratios
- Litigation claims, including origin, duration and cost
- Subrogation recoveries
- Claim settlements, average settlement amount and medicals
- Bill review fees, PPO penetration and savings
- Early RTW goals and use of modified duty
- Pharmacy and Field Case Management spending
Accountability
- Quarterly claim reviews with adjusters
- Quarterly litigation reviews with all attorneys
- Customized member claim review schedule
- Claim Analytics trend reviews
- Owners and Safety Director claim reviews
- Claim trend reviews and action plan